| Shipping and Delivery |
Shipping Zones
Shipping Carriers
Shipping Rate
Estimated Time of Arrival
PO Box, APO and AE
Pre-Order Items
Free Shipping Offer
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Shipping Zones
Guitar Hero Store ships to United States (including Hawaii and Alaska), Puerto Rico, Virgin Islands (U.S.), and Canada.
Shipping Carriers
FedEx is our primary shipping carrier and the options are Express Saver (3-day), 2-Day, Standard Overnight and International Economy (3-5 days Canada only). UPS will be the chosen carrier for Continental USA orders shipped via Ground.
Shipping Rate
| Item (Weight) | Next Day | 2nd Day | Ground |
| Universal Adapters [1 lb] | $29.99 | $14.99 | $6.99 |
| Guitar Hero Game Only [1 lb] | $29.99 | $14.99 | $6.99 or FREE for purchases over $25 USD |
| Guitar Hero Guitar Controller + Game Bundle [6 lbs] | $44.99 | $24.99 | $9.99 or FREE for purchases over $25 USD |
| Ignition Pad [9 lbs] | $49.99 | $29.99 | $11.99 or FREE for purchases over $25 USD |
| Game/Ignition Pad Bundle [10 lbs] | $49.99 | $29.99 | $11.99 or FREE for purchases over $25 USD |
| Guitar Hero Multiplayer Bundle [13 lbs] | $59.99 | $39.99 | $14.99 or FREE for purchases over $25 USD |
| Game/Double Ignition Pad Bundle [18 lbs] | $74.99 | $49.99 | $19.99 or FREE for purchases over $25 USD |
| Afterburner Metal Pad [50 lbs] | $159.99 | $119.99 | FREE for purchases over $25 USD |
Estimated Time of Arrival (based on Ground shipping method)
Orders placed before 10am PST on Monday to Friday usually leaves our warehouse the same day. Arrival time varies based on products and this information can be located at the product detail page above the Add to Cart button.
This map is strictly for Ground and Home Delivery.
PO Box, APO and AE
Guitar Hero Store does NOT ship to these regions at the moment.
Pre-Order Items
Pre-orders will ship on launch date for the corresponding item(s). All other items placed in the same order will also ship at that time.
Free Shipping Offer
On Qualifying Orders Over $25
Free shipping offer valid only for qualifying orders placed at GuitarHeroStore.com. The product detail page of every item sold on GuitarHeroStore.com will specify whether it qualifies for our free shipping promotion. UPS Ground Shipping will be the chosen method and only applies for orders shipping within the continental United States. No exceptions will be made. Free shipping offer does not apply to orders shipping to Canada, Hawaii, Alaska, Virgin Islands, Puerto Rico and those via USPS. Free Ground Shipping does not apply to orders with a total product weight of 49 lbs and higher.
Free 2-Day shipping for pre-order item(s) valid only for orders shipped within the continental United States. Any other items placed in the same order will ship together on the launch day of the corresponding pre-order item(s).
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(650) 930-1300
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